Launch offer·10% extra credit on your first top-up — up to $500.
Safeguest Protect
Damage support, when you want it.
$29 per booking. Activate Protect on the listings you want enrolled — every future booking on those listings runs through Protect automatically from that point on.
SAFEGUEST PROTECT IS NOT AN INSURANCE PRODUCT
The case for Protect
Most stays end quietly. The loud ones can get expensive.
Safeguest Protect exists for the part after prevention: when a guest causes damage, when a Red-rated booking is not worth the risk, or when a host simply wants more peace of mind built into the booking flow.
What Protect is
All stays on a listing, or none.
That’s the deal. You choose the listings. We apply Protect to every future booking on them automatically for $29 per stay. No admin spiral. No late-night judgement calls. No deciding who looks safe enough this week.
- Pick your listings. Everything else runs itself.
- $29 per stay, deducted quietly from your Safeguest Balance.
- Protect starts when an eligible booking confirms.
- Add or remove listings any time. You stay in control.
How Protect is added
Switch it on once. Then get on with life.
Turn Protect on for a listing and every future booking through Safeguest Prevent is automatically included. No paperwork. No manual steps. No second-guessing. The $29 is deducted from your Balance when the stay confirms. That’s it.
Standard
Prevent
The Arrival Briefing comes with every stay.
Optional
Protect
Activated per listing. Every future booking on those listings runs through Protect automatically.
Decision speed
Instant Resolution, where it qualifies.
INSTANT RESOLUTION IS AN ELIGIBILITY CATEGORY FOR EVIDENCE-COMPLETE REQUESTS, NOT A PROMISED TIMEFRAME.
Short-term rentals move quickly. So do we. Where evidence is complete and the request is low-complexity, it lands in the Instant Resolution category: Automated Assessment helps triage it, a Balance credit can follow without the usual back-and-forth, and you can always ask a human to look again.
Safeguest AI
Automated Assessment · human review on request
Proposed Protect credit
$480.00
Credited to Safeguest Balance
ELIGIBLE CREDITS ARE PAID INTO YOUR SAFEGUEST BALANCE — DISCRETIONARY, NOT GUARANTEED
How Protect is funded
Safeguest Balance.
Top up once, run for months. Every booking with Protect activated costs $29, deducted automatically. Simple.
Eligible Protect benefits are credited to Safeguest Balance. From there, available funds can be withdrawn to your chosen bank account.
Top up
Add funds whenever you like.
Auto top-up
Set a threshold — for example, top up to $1,000 when balance dips below $100.
Withdraw
Move available funds to your bank account.
Practical details
The fine print, plainly.
- Safeguest Protect is not an insurance product.
- Protect is an optional Safeguest service and does not replace the property, liability, or other insurance you may need for your business.
- Protect is activated per listing/OTA.
- Limits vary by the guest's Safeguest risk rating (Green / Yellow / Red).
- Instant Resolution is an eligibility category for evidence-complete, low-complexity requests — not a promised timeframe. Automated Assessment may be used, and human review can be requested.
- Launch credit is promotional and cannot be withdrawn.
- Full terms, limits, eligibility criteria, and exclusions apply.
“Making a request took minutes — it was genuinely that quick and easy.”
Questions about Safeguest Protect
- Is Safeguest Protect insurance?
- No — Safeguest Protect is not insurance. It is an optional, discretionary damage-support service for short-term-rental hosts, built to make eligible damage and cancellation situations less painful. Turn it on for the listings you choose and it runs automatically on future eligible bookings. If something goes wrong, send the evidence through Safeguest and eligible Protect requests can be credited to your Safeguest Balance quickly. Your usual property and liability insurance still matters. Protect is designed to sit alongside it, not replace it.
- Can I choose which bookings to put on Protect?
- You choose which listings to activate Protect on, and every future booking on those listings is automatically included. You can't add Protect retrospectively after a guest has already been verified.
- Is Protect mandatory?
- Not at all. Protect is optional, and you can turn it on or off per listing whenever you like.
- Does every request get a fast decision?
- No. Fast decisions only apply where the evidence is clear and the request meets the Protect criteria. Some requests will go through a standard review.
- Does every booking get the same level of protection?
- No. Limits depend on the guest's Safeguest risk rating. Green guests can qualify for up to $20,000 in eligible damage support. Yellow guests can qualify for up to $5,000. Red bookings do not include damage support, but may qualify for up to $1,000 in eligible OTA cancellation support if you choose not to proceed.
- What happens if I decline a Red booking?
- If you decide not to proceed with a Red-rated guest, Protect may credit up to $1,000 toward eligible OTA cancellation costs, subject to the Protect Terms.
- Do I need to top up manually?
- Only if you want to. Auto top-up can handle it for you.
- Can I withdraw my balance?
- Yes. Available funds in your Safeguest Balance can be withdrawn to your bank account.
Less drama after the booking.
Clear evidence. Fast decisions where eligible. More control when a stay goes sideways.